Maintenance Service Request
For Current Residents & Owners
Call In a Service Request
If you are a current resident or owner of a property we manage and would like to submit a service request ticket please call the 24hr maintenance hotline below:
(800) 406-5345
TIP: Please be prepared to give the Client Services team details about the issue. It would be best if someone were present at the residence to provide information, the more we know the better/quicker we can address the issue.
In these situations, please make sure to do the following prior to putting in a work order:
- Carbon Monoxide – Call the Fire Department
- No Electricity – Call or contact the electric company to determine if there is a local outage
- Water Leak – Shut off the water immediately
- Gas Leak – Call the gas company
- Garbage Disposal – Make an attempt to unclog yourself
DIY Fixes for Common Issues
How to unclog a garbage disposal: https://www.youtube.com/watch?v=lhyNhgHldrs&t=14s
How to flush the condensate line: https://www.youtube.com/watch?
How to change the batteries in your smart home deadbolt: https://www.youtube.com/
Winterizing / Covering outside spigots: https://www.youtube.com/watch?v=jLfAt4-HGJQ
Dripping faucet / Extreme temps: https://www.youtube.com/watch?v=NV_dEeF05iI
Changing a furnace filter: https://www.youtube.com/watch?v=-Y06YJpVZbw
Changing a humidifier filter: https://www.youtube.com/watch?v=1rzm3_Gnykk
Controlling the humidity settings in your home: https://www.youtube.com/watch?v=1dk972V6MsA
How to reset breakers: https://www.youtube.com/watch?v=GR05Ca4ATsI
How to reset GFI’s: https://www.youtube.com/watch?v=9TKBvS8zCd4
How to light pilot on hot water heater: https://www.youtube.com/watch?v=kmI8HjMH5vs
How to reinstall bifold doors that come off track: https://youtu.be/J3YDJ7bunL8
How to shut the main water valve off: https://www.youtube.com/watch?v=RvE6n7rTGnM
How to turn the water off to the toilet if it’s overflowing: https://www.youtube.com/watch?v=fHB8b56AgvE
Smoke detector batteries: https://youtu.be/l70YlizOLXc
Appliance filters: https://youtu.be/4e7B_fxLUcs
Adjusting screen doors: https://youtu.be/IgOLPDg5Ol0
How to pop the garage overhead door off the track for manual use: https://youtu.be/Rtpb9Pa8ong
How to check & adjust sensors on the overhead door: https://youtu.be/FhY7BbrsT4M
